This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes - It no longer works

more options

Firefox stopped working a few hours ago. It just display the Mozilla Crash Reporter each time I try to open it. Opening it in safe mode results in the same.

Firefox stopped working a few hours ago. It just display the Mozilla Crash Reporter each time I try to open it. Opening it in safe mode results in the same.

All Replies (3)

more options
more options

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

Do you get the crash reporter (i.e. does Firefox send crash reports)?

If you can't open Firefox then see:

See also:

more options

Thanks a lot Mr. cor-el, I really appreciate with you. Thanks for post. It’s really informative stuff. I really like to read.Hope to learn a lot and have a nice experience here! my best regards guys!