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No suitable plugins were found

  • 3 ردود
  • 6 have this problem
  • 12 views
  • آخر ردّ كتبه dumdidadida

harper3157
harper3157
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Issue occurred for the 1st time today. After logging-in to the following site, https://cybergate.belhaven.edu/login/index.php, I encounter the error message "Additional plugins are required to display all the media on this page." I selected "Install Missing Plugin," but received the message, "No suitable plugins were found." It occurred 1st on Firefox v 16.0.1, so I updated to 16.0.2. I uninstalled Java 32 & 64-bit, then re-installed both. I re-installed Adobe Shockwave slim plugin. I'm running Windows 7 64-bit, SP1.

The error message was not present Friday, Oct 26th.

Issue occurred for the 1st time today. After logging-in to the following site, https://cybergate.belhaven.edu/login/index.php, I encounter the error message "Additional plugins are required to display all the media on this page." I selected "Install Missing Plugin," but received the message, "No suitable plugins were found." It occurred 1st on Firefox v 16.0.1, so I updated to 16.0.2. I uninstalled Java 32 & 64-bit, then re-installed both. I re-installed Adobe Shockwave slim plugin. I'm running Windows 7 64-bit, SP1. The error message was not present Friday, Oct 26th.

الحل المُختار

It looks like Firefox is hinting about a non-existent media type on the page with mimetype application/x-dgnria and size 0. So perhaps the site would function fully without the said application. You could also try to contact them to confirm if it is needed.

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All Replies (3)

dumdidadida
dumdidadida
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Hi,

You can try deleting the pluginreg.dat file in the Firefox Profile Folder after exiting Firefox.

To open the profile folder via Firefox: Help (Alt + H) > Troubleshooting Information > Show Folder.

Firefox Profile Folder & Files

harper3157
harper3157 صاحب السؤال
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No luck. =(

Thank you, however, for your response.

dumdidadida
dumdidadida
more options

الحل المُختار

It looks like Firefox is hinting about a non-existent media type on the page with mimetype application/x-dgnria and size 0. So perhaps the site would function fully without the said application. You could also try to contact them to confirm if it is needed.