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Why can't I log into www.familysearch.org when I can with IE or Crome

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

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I can open www.familysearch.org but not into log into my account; my log in name & password are not recognized; when I use IE or Chrome and go to the webpage, log in they do recognize mi log in and password.

I can open www.familysearch.org but not into log into my account; my log in name & password are not recognized; when I use IE or Chrome and go to the webpage, log in they do recognize mi log in and password.

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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.