Firefox makes my Win XP computer freeze. Even Alt-Tab and Ctrl-Alt-Del aren't responding. What's wrong?
Brand spanking new installation of win XP. All updates done using IE. Firewall and anti-virus installed. Java 7 9 and Flash 10.3.183.10 installed Everything is fine until... Install Firefox 16.0.2 Start firefox Go to Yahoo and open some news in new tabs Mouse doesn't move, Alt-Tab does nothing, Ctrl-Alt-Del still nothing, Reset restart crash restart crash restart use IE to come here and try to find why Firefox is now freezing my XP
Brand spanking new installation of win XP. All updates done using IE.
Firewall and anti-virus installed.
Java 7 9 and Flash 10.3.183.10 installed
Everything is fine until...
Install Firefox 16.0.2
Start firefox
Go to Yahoo and open some news in new tabs
Mouse doesn't move, Alt-Tab does nothing, Ctrl-Alt-Del still nothing, Reset
restart crash restart crash restart use IE to come here and try to find why Firefox is now freezing my XP
All Replies (1)
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do not click the Reset button on the Safe mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
See also: