This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Reader updater script error - download of reader does not occur

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه adminGDS

more options

When accessing a web page that tries to display a PDF document, Firefox says my plugin needs to be updated and offers to do that. I download the updater and run it and it comes up with a dialog box with the info below. Interestingly, even though I am running Firefox, the dialog box is "Internet Explorer Script Error" box. Note I can still view the PDF document by closing the Firefox notification bar that my plugin needs to be updated.

When accessing a web page that tries to display a PDF document, Firefox says my plugin needs to be updated and offers to do that. I download the updater and run it and it comes up with a dialog box with the info below. Interestingly, even though I am running Firefox, the dialog box is "Internet Explorer Script Error" box. Note I can still view the PDF document by closing the Firefox notification bar that my plugin needs to be updated.

الحل المُختار

Read this answer in context 👍 1

All Replies (2)

more options

الحل المُختار

more options

Problem solved by creating a new profile, updating Reader, restarting to see if problem fixed - Yes. The deleted the new profile, restarted and now works fine.