This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm getting lots of adware on my firefox browser on my laptop only. How can I get rid of this? It's not happening on IE9.

  • 2 (ردّان اثنان)
  • 6 have this problem
  • 1 view
  • آخر ردّ كتبه webeton

more options

I'm getting ad-ware on internet sites, including my own site when using the firefox browser. It's not happening on IE9. I've ran Norton Security and has found no viruses on my computer. How do I fix this?

I'm getting ad-ware on internet sites, including my own site when using the firefox browser. It's not happening on IE9. I've ran Norton Security and has found no viruses on my computer. How do I fix this?

الحل المُختار

Thank you!!! Resetting Firefox did the trick. I hope it got rid of it doesn't pop up again.

Read this answer in context 👍 0

All Replies (2)

more options

Scan for Malware

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Update Firefox

Update Firefox to the latest release

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

الحل المُختار

Thank you!!! Resetting Firefox did the trick. I hope it got rid of it doesn't pop up again.