Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook will not load and can no longer play games using Firefox 17.0.1with Windows XP

  • 3 ردود
  • 3 have this problem
  • 17 views
  • آخر ردّ كتبه Andrew

more options

The outline of the Facebook page comes up but nothing loads on the page it just stay white. Can load any games. The page is just a solid color depending on the game.

The outline of the Facebook page comes up but nothing loads on the page it just stay white. Can load any games. The page is just a solid color depending on the game.

الحل المُختار

All Replies (3)

more options

الحل المُختار

Have you checked out Fix problems with Facebook games, chat and more ?

Thanks!

more options

Yes I have and been through all the steps and things will still not load. I can load them in IE.

more options

Please check if all your plugins are up-to-date. To do this, go to the Mozilla Plugin Check site.

Once you're there, the site will check if all your plugins have the latest versions. If you see plugins in the list that have a yellow Update button or a red Update now button, please update these immediately.

To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.