This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Links from emails are not opening now; I just get a blank white page. This just started happening, and I don't know how to correct it.

  • 1 (رد واحد)
  • 2 have this problem
  • 2 views
  • آخر ردّ كتبه cor-el

more options

I click on a web link in an email in gmail...Firefox opens, but there is nothing but a blank white page. This is a new problem; it never happened before last week. I want the link to open in Firefox, and they used to. I thought it was showing a blank page b/c I had not "downloaded pictures" on the email prior to clicking the link, so I tried it and that seemed to help, but just this morning, I downloaded pictures and then clicked the link...nothing but a blank white page!!! I also reloaded the new version, thinking that would help, cleared my cache, etc. but not working. please advise.

I click on a web link in an email in gmail...Firefox opens, but there is nothing but a blank white page. This is a new problem; it never happened before last week. I want the link to open in Firefox, and they used to. I thought it was showing a blank page b/c I had not "downloaded pictures" on the email prior to clicking the link, so I tried it and that seemed to help, but just this morning, I downloaded pictures and then clicked the link...nothing but a blank white page!!! I also reloaded the new version, thinking that would help, cleared my cache, etc. but not working. please advise.

All Replies (1)

more options

الحل المُختار