Hello brodattaway, Thank you for posting on Mozilla Support. We value and appreciate you as a user. You must have something installed causing it to pop up everytime. Is this SweetIM? I would also like to advise you to check your computer for malware; See below. You can try some of the following programs to scan for malware: * [http://www.malwarebytes.org/mbam.php MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://windows.microsoft.com/MSE Microsoft Security Essentials] (A good permanent anti-virus if you don't already have one) Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us! ---- Did you know that Mozilla Support is helped out by volunteers? Be part of SUMO! http://mzl.la/OJtpch Donate more than $30 and get a T-Shirt! https://donate.mozilla.org/page/contribute/joinmozillaSometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

Can you attach a screenshot? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem Use a compressed image type like PNG or JPG to save the screenshot.