This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When attmpting to download FF over VISTA, my pop-up says "OPEN" not "RUN". FF does not down load????

  • 1 (رد واحد)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه cor-el

bjminc1
bjminc1
more options

When I attmept to download FF over VISTA, I get the pop-up menu that says "OPEN, "SAVE, "Cancel". It does not say "RUN. SAVE, Cancel" so FF does not even start the download process!! How can I fix this issue???

When I attmept to download FF over VISTA, I get the pop-up menu that says "OPEN, "SAVE, "Cancel". It does not say "RUN. SAVE, Cancel" so FF does not even start the download process!! How can I fix this issue???

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Download and save the Firefox installer to the desktop and start the installation with a double-click on the desktop icon.
That allows anti-virus software to scan the file and that is better than to run the file immediately.
That is why Firefox doesn't allow to run the file directly.