This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll

  • 2 (ردّان اثنان)
  • 8 have this problem
  • 1 view
  • آخر ردّ كتبه peterC1

peterC1
peterC1
more options

Windows XP with Firefox 18.0.1 wont open when upgraded to latest version. Error messages were (1) the procedure entry point PR_SetCurrentThreadName could not be located in the dynamic link library ndpr4.dll (2) the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll (3) could not load XPCOM

Ran malware & virus software then removed Firefox via Control panel, then residual folder from Programme files folder and from C:\Documents&Settings\Administrator\Local Folders\ApplicationData\Mozilla. Sourced & installed ndpr4.dl and nssutil3.dll - fresh reinstall firefox several times - this got rid of error message 1 but not 2 or 3 and still can't open Firefox. Any solutions?

Windows XP with Firefox 18.0.1 wont open when upgraded to latest version. Error messages were (1) the procedure entry point PR_SetCurrentThreadName could not be located in the dynamic link library ndpr4.dll (2) the procedure entry point NSSUTIL_EscapeSize could not be located in the dynamic link library nssutil3.dll (3) could not load XPCOM Ran malware & virus software then removed Firefox via Control panel, then residual folder from Programme files folder and from C:\Documents&Settings\Administrator\Local Folders\ApplicationData\Mozilla. Sourced & installed ndpr4.dl and nssutil3.dll - fresh reinstall firefox several times - this got rid of error message 1 but not 2 or 3 and still can't open Firefox. Any solutions?

الحل المُختار

I have this problem and I am using Zone Alarm Extreme Security with Force Field enabled. I found that by clearing the Virtual Cache in Zone Alarm that this problem went away and was able to run firefox again.

Here is a post I found that addresses the issue sort of. http://kb.mozillazine.org/Browser_will_not_start_up#Firefox_does_not_start_after_updating_with_ZoneAlarm_ForceField_enabled

Read this answer in context 👍 2

All Replies (2)

crengieer
crengieer
more options

الحل المُختار

I have this problem and I am using Zone Alarm Extreme Security with Force Field enabled. I found that by clearing the Virtual Cache in Zone Alarm that this problem went away and was able to run firefox again.

Here is a post I found that addresses the issue sort of. http://kb.mozillazine.org/Browser_will_not_start_up#Firefox_does_not_start_after_updating_with_ZoneAlarm_ForceField_enabled

peterC1
peterC1 صاحب السؤال
more options

Thank you cregieer I turned of virtual virtualization in Zone Alarm and problem solved. Firefox starts up flawlessly.