This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not connect to the internet. Tried several solutions, nothing works. Firefox can't even connect to Mozilla for updates

  • 1 (رد واحد)
  • 4 have this problem
  • 2 views
  • آخر ردّ كتبه user832823

more options

Firefox no longer connects to internet on my mac, and windows machines, after v18. I've tried several solutions from Mozilla support and nothing works. Firefox can't even connect to Mozilla for updates. Firefox just sits on the default search page and attempts to connect to websites by typing URLs, or by clicking on the links on the default search page don't work.

Firefox no longer connects to internet on my mac, and windows machines, after v18. I've tried several solutions from Mozilla support and nothing works. Firefox can't even connect to Mozilla for updates. Firefox just sits on the default search page and attempts to connect to websites by typing URLs, or by clicking on the links on the default search page don't work.

All Replies (1)

more options

You could try the following:

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version)
  • Remove Firefox from your program's list of trusted or recognized programs, then add it back. For detailed instructions, see Configure firewalls so that Firefox can access the Internet.

Let us know if this fixed your problem!