Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot remove my master password - the remove button is gray

  • 3 ردود
  • 8 have this problem
  • 3 views
  • آخر ردّ كتبه cor-el

more options

I enabled the Firefox master password but FF kept asking for it every 20 seconds while I was using gmail, so I wanted to disable and remove the master password. When I uncheck the master password box, a popup screen asks for the master password but entering it in the field, the "remove" button is and remains unclickable. So now how do I get rid of the master password? Thanks a lot in advance!

I enabled the Firefox master password but FF kept asking for it every 20 seconds while I was using gmail, so I wanted to disable and remove the master password. When I uncheck the master password box, a popup screen asks for the master password but entering it in the field, the "remove" button is and remains unclickable. So now how do I get rid of the master password? Thanks a lot in advance!

الحل المُختار

Yes, just leave it to the default of 30 minutes.

Read this answer in context 👍 2

All Replies (3)

more options

You can check the value of the security.password_lifetime pref on the about:config page.

You can set the MP to an empty string to disable it.

more options

Thanks cor-el; Firefox isn't asking for the password anymore, but I thought I'd remove it all the same. The value of the security.password_lifetime is set at 30. Should it be anything else? Or could I just leave it since I'm not prompted for the master password anymore?

more options

الحل المُختار

Yes, just leave it to the default of 30 minutes.