This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Private Browsing mode sometimes doesn't remember cookie info when opening links in new tabs

  • 4 ردود
  • 19 have this problem
  • 13 views
  • آخر ردّ كتبه tzdvl

more options

Also, when in Private Browsing mode, and I go to view the cookies in Options -> Privacy, I can see the cookies from the normal non-private browsing mode. All of them. It's not a fresh, clear, list like it should be.

I don't think any info is being read or recorded between the two sessions types, though. Just that sometimes, when opening a link in a new tab or window, it forgets the cookie information. Again, this is in Private Browsing mode.

I never had this problem until I upgraded to Firefox 19.

Also, when in Private Browsing mode, and I go to view the cookies in Options -> Privacy, I can see the cookies from the normal non-private browsing mode. All of them. It's not a fresh, clear, list like it should be. I don't think any info is being read or recorded between the two sessions types, though. Just that sometimes, when opening a link in a new tab or window, it forgets the cookie information. Again, this is in Private Browsing mode. I never had this problem until I upgraded to Firefox 19.

All Replies (4)

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
more options

The problem is still there. In safe mode, when I go into private browsing mode, if I go look at the list of cookies, I can see all the cookies from the non-private mode.

more options

Any progress or additional information yet?

I also can see all of my "normal" cookies after switching to private browsing. (I remember that in the past I would see only a "blank" window when first switching to private mode.)

Yes, I have tried safe mode and disabling add-ons, with no change in this behavior.

Add-ons I have installed:

Adblock Pluss 2.2.3 BetterPrivacy 1.6.8 Ghostery 2.9.3 Googlebar Lite 4.9.7 IE View 1.5.6 Microsoft .NET Framework Assistant 1.3.1 PrivacyChoice TrackerBlock 2.2 Status-4-Evar 2013.02.16.23 Bookmark Favicon Changer 1.74 (disabled) CheckPlaces 2.6.2 (disabled)

Thanks!

more options