why firefox crashes in both the systems when me and my friend uses facebook vedio call
me and my friend was using facebook vedio call and it seems both of our browsers crashed and asked for reset. what is its cause , is it any security problem?
me and my friend was using facebook vedio call and it seems both of our browsers crashed and asked for reset. what is its cause , is it any security problem?
All Replies (4)
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website.
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
See also:
bp-ee2e3212-7cd8-4f2b-8a96-312052130228 i think this is my crash id pls help me
That is a crash caused by the Flash plugin.
You can check for problems caused by recent Flash updates and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable protected mode in Flash 11.3 and later
- disable hardware acceleration in the Flash plugin
f6956cff-77a8-4a2f-88df-fd7a6fe3ff21-browser f6956cff-77a8-4a2f-88df-fd7a6fe3ff21 sir kindly check these 2 crash reports also and let me know this was from my friends system