This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

part of .pdf doesn't show text when opened in firefox but does show when downloaded to the desktop

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 2 views
  • آخر ردّ كتبه trendfriendpa

trendfriendpa
trendfriendpa
more options

when I open this link within firefox the chart (page 3 on) doesn't open. When I download the .pdf to my desktop all the information is filled in. 

http://www.tradestocksamerica.com/dsr-pdf/TheDailyStockReport_2013-02-25-Monday_Morning.pdf

i noticed on my laptop, where the entire contents of the .pdf is viewable, within Firefox - under Firefox / Tools / Options / Applications / there is an app called JPS file whereas on the desktop this app does not appear

when I open this link within firefox the chart (page 3 on) doesn't open. When I download the .pdf to my desktop all the information is filled in. http://www.tradestocksamerica.com/dsr-pdf/TheDailyStockReport_2013-02-25-Monday_Morning.pdf i noticed on my laptop, where the entire contents of the .pdf is viewable, within Firefox - under Firefox / Tools / Options / Applications / there is an app called JPS file whereas on the desktop this app does not appear

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Have you researched the site you mentioned? I went to it and WOT gave me a red flag.

At this moment, we are aware of issues pertaining to PDF.js and we suggest installing the following add-on: https://addons.mozilla.org/en-US/firefox/addon/pdfjs/

trendfriendpa
trendfriendpa صاحب السؤال
more options

Via screenshots - I have documented the before (sshot 1) and after (sshot 3) First: 1. downloaded the Windows' plug-in; and the 2. downloaded suggested Mozilla add-on 

https://addons.mozilla.org/en-US/firefox/addon/pdfjs/

After downloading Mozilla's add-on, the alert toolbar appeared with "Open With Different Viewer" which I clicked (sshot 1). The pop-up opened (sshot 2) I chose Open with Adobe Reader (default) - which is my default reader.

The final product after using "Open with Different Viewer" and choosing Adobe Reader (default) shows the newsletter having all its components visible. The pdf appears in a new window while the original is still open in the original window.

BTW - the adobe reader on the desktop is Adobe Reader XI.Ink whereas the laptop is Adobe Reader X.Ink (the pdf document opens correctly via the link in the email)

This information may help Mozilla identify and do code modification to address the .pdf issue.

I go to this website regularly and have not had any issues with it or my computer until a few days ago.