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Upgrade to FF 20.0 and cannot find bookmarks

  • 2 (ردّان اثنان)
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  • آخر ردّ كتبه cor-el

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I clicked on show all bookmarks, import and backup, restore choose file and go to my profile and no bookmarks are there! The only day I can choose it today (when the upgrade happened) and I have no BMs.

Help?

I clicked on show all bookmarks, import and backup, restore choose file and go to my profile and no bookmarks are there! The only day I can choose it today (when the upgrade happened) and I have no BMs. Help?

All Replies (2)

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Make sure that you look in the correct location for the bookmarkbackups folder.

You can use this button to go to the current Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.