This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I cannot log into AOL. I can go into facebook, yahoo and AOL mail but not AOL/

  • 1 (رد واحد)
  • 1 has this problem
  • 11 views
  • آخر ردّ كتبه cor-el

more options

When I launch Mozilla from my home computer, I have AOL as my home page and I keep getting an error. I'm able to go to facebook, yahoo, AOL mail but not AOL.com. I have windows XP. Any suggestions?

When I launch Mozilla from my home computer, I have AOL as my home page and I keep getting an error. I'm able to go to facebook, yahoo, AOL mail but not AOL.com. I have windows XP. Any suggestions?

All Replies (1)

more options

Please Update to the latest Firefox 20.0.x version.

  • Help > About Firefox

The Firefox Firefox 14.0.1 version that you currently run is no longer supported with security updates


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"