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Why can't I get SmartSource Coupon Printer to work?

warrior695a
warrior695a
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SS Print Readiness Verification

Java and Browser version requirement verification is not successful! System Details Current Version Supported Version

Browser Firefox 20 Firefox 20 Operating System Windows XP Windows XP Java/JRE Version Java Not Detected 1.6.0

Please make sure that the current version listed matches the supported version.

It appears that Java is currently disabled on your computer. Please enable Java and try printing again. For instructions on how to enable Java in your web browser please visit our help page by clicking here. SmartSource Privacy Policy | Terms of Use | Get Help All materials, coupons, and offers are intended for the U.S. market only and each coupon/offer has its own restriction. ©2012 News America Marketing Interactive, Inc. and SmartSource Interactive Group. All Rights Reserved. News America Marketing Group

SS Print Readiness Verification Java and Browser version requirement verification is not successful! System Details Current Version Supported Version Browser Firefox 20 Firefox 20 Operating System Windows XP Windows XP Java/JRE Version Java Not Detected 1.6.0 Please make sure that the current version listed matches the supported version. It appears that Java is currently disabled on your computer. Please enable Java and try printing again. For instructions on how to enable Java in your web browser please visit our help page by clicking here. SmartSource Privacy Policy | Terms of Use | Get Help All materials, coupons, and offers are intended for the U.S. market only and each coupon/offer has its own restriction. ©2012 News America Marketing Interactive, Inc. and SmartSource Interactive Group. All Rights Reserved. News America Marketing Group

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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It seems that you have the Java plugin installed. You probably have already tried Oracle's test page to verify that: http://www.java.com/en/download/testjava.jsp

Unless they are saying that they do not support the latest version of Java, but that's rare. Does SmartSource offer any tech support?