Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Other websites load, just not yahoo

  • 5 ردود
  • 6 have this problem
  • 10 views
  • آخر ردّ كتبه Treava

more options

I just get a blank page when attempting to load yahoo. Other websites load fine.

I just get a blank page when attempting to load yahoo. Other websites load fine.

All Replies (5)

more options

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

I tried that before I asked for help. (That solution is on the help page.) And I still just got a blank page.

more options

Hello? Can I get some help here, please? I "upgraded" to firefox because it's supposedly "optimized for yahoo." I can't even open yahoo! Other pages open just fine. The solution you have given me is the same solution as the one on the help page and it did NOT work.

more options

how very irritating

more options

how about just changing to "no proxy"? Thanks for your "help". smh