This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on a new tab a link is automatically link. How can I remove that link? Please help me. Its frustrating . Thanks.

more options

When I open a new tab a link is automatically loading , The link is as follows. http://websearch.lookforithere.info/?r=2013/05/20

I request you to please help me to remove this.

Regards, Rakesh

When I open a new tab a link is automatically loading , The link is as follows. http://websearch.lookforithere.info/?r=2013/05/20 I request you to please help me to remove this. Regards, Rakesh

All Replies (6)

more options

Hi Rakesh, can you check what is homepage set?

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

hello rakesh, please install the search reset addon - it should address the issue: https://addons.mozilla.org/firefox/addon/searchreset/

in case it doesn't work, please also have a look at your installed extensions - some of them might be adware. therefore go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page

more options

me 2 , i don't know how to take out this, website.. :( pls helpp is stressing :D

more options

You can check the browser.newtab.url pref on the about:config page.

more options

don't work :(

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.