Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I try to download a .docx or .xlsx file, firefox recognizes it as a Chrome HTML Document. How do I change that?

  • 3 ردود
  • 19 have this problem
  • 5 views
  • آخر ردّ كتبه cor-el

feliciabeth
feliciabeth
more options

My firefox doesn't recognize .docx or .xlsx files. They both come up as the same thing -- a Chrome HTML document. Since it isn't recognized, neither Word nor Excel are drop down options as programs to use to open the file. I have to manually browse and find either Word or Excel each time. If I keep opening excel docs, its ok because the Chrome file "remembers" excel, but if I then open a .docx file, I have to go in a search for Word again. When I go to options to change how an application is opened, its the same thing. I can't find a way to make firefox recognize .docx and .xlsx files as anything but a webpage let alone 2 different types of files. Can I manually add those as features? I tried using add-ons but that didn't work either.

My firefox doesn't recognize .docx or .xlsx files. They both come up as the same thing -- a Chrome HTML document. Since it isn't recognized, neither Word nor Excel are drop down options as programs to use to open the file. I have to manually browse and find either Word or Excel each time. If I keep opening excel docs, its ok because the Chrome file "remembers" excel, but if I then open a .docx file, I have to go in a search for Word again. When I go to options to change how an application is opened, its the same thing. I can't find a way to make firefox recognize .docx and .xlsx files as anything but a webpage let alone 2 different types of files. Can I manually add those as features? I tried using add-ons but that didn't work either.

All Replies (3)

alex_mayorga
alex_mayorga
  • Moderator
more options

Applications panel - Set how Firefox handles different types of files

feliciabeth
feliciabeth صاحب السؤال
more options

Thanks Alex, but sadly I already tried that. Neither .docx or .xlsx files show up in the content list. They both show as a Chrome HTML document so changing how Firefox addresses those doesn't help since it thinks its the same type of file. I don't think I can manually add files into the "Content Type" left side nav.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Which application opens when you double-click such a docx file in Windows Explorer?

You can delete the mimeTypes.rdf file in the Firefox profile folder to reset all file actions.

Modified by cor-el