This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why Firefox 21.0 update from 19.0.2 on MAC OS X 10.6.8 won't ever finish download?

  • 1 (رد واحد)
  • 4 have this problem
  • 4 views
  • آخر ردّ كتبه cor-el

more options

I have received multiple update notices that say "a security and stability update for Firefox is available", and "it is strongly recommended that you apply this update as soon as possible". I have clicked the update box and a progress bar is displayed, but it seems endless, and never has completed. Am I not waiting long enough? Does it take 2, 4, 8, 12 or 24 hours, or longer?

I have received multiple update notices that say "a security and stability update for Firefox is available", and "it is strongly recommended that you apply this update as soon as possible". I have clicked the update box and a progress bar is displayed, but it seems endless, and never has completed. Am I not waiting long enough? Does it take 2, 4, 8, 12 or 24 hours, or longer?

الحل المُختار

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image (dmg) file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

Read this answer in context 👍 1

All Replies (1)

more options

الحل المُختار

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image (dmg) file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.