This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My "Bookmarks" will not bookmark a URL

  • 1 (رد واحد)
  • 3 have this problem
  • 7 views
  • آخر ردّ كتبه cor-el

atthedoorstep
atthedoorstep
more options

In the past, when I clicked on "Bookmarks" to save a URL, it asked me if I wanted it saved to the Bookmarks Toolbar or Bookmarks Menu. Now, it doesn't ask me anything. I hit the 'Bookmark This Page' choice when I open Bookmarks and then the Bookmarks screen disappears and nothing is saved.

In the past, when I clicked on "Bookmarks" to save a URL, it asked me if I wanted it saved to the Bookmarks Toolbar or Bookmarks Menu. Now, it doesn't ask me anything. I hit the 'Bookmark This Page' choice when I open Bookmarks and then the Bookmarks screen disappears and nothing is saved.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can also check for problems with the places.sqlite database file in the Firefox profile folder.