This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All dropdown menus are cut off at bottom. How do I correct this?

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

While setting up my "preferences" for Firefox, I noticed that the bottom of each drop down menu was not accessible because 7/8ths of the bottom line (at least I BELIEVE it is the bottom line, but there is no way for me to know) was cut off. Worse, I changed SOMETHING in one of the drop down menus and it got WORSE! YIKES! Now I am afraid to do anything more! (pretty soon might be that the cootie that is eating my drop down menus eats ALL of the drop down menus in "Preferences"! ) Thanks! I'm sure this is something simple.... :)

While setting up my "preferences" for Firefox, I noticed that the bottom of each drop down menu was not accessible because 7/8ths of the bottom line (at least I BELIEVE it is the bottom line, but there is no way for me to know) was cut off. Worse, I changed SOMETHING in one of the drop down menus and it got WORSE! YIKES! Now I am afraid to do anything more! (pretty soon might be that the cootie that is eating my drop down menus eats ALL of the drop down menus in "Preferences"! ) Thanks! I'm sure this is something simple.... :)

All Replies (2)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist)