This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

upgraded to 17.0.7 on Linux, loses bookmarks

  • 3 ردود
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه cor-el

jmelson
jmelson
more options

I just upgraded to Firefox 17.0.7 on Centos Linux 5.2 (yes I know, I will upgrade soon) and the bookmarks keep getting erased. The last couple of days I could restore them from the backups, but now that gives : "Unable to process the backup file."

Also, the down arrow that used to show recent entries in the URL box doesn't show any of them. (Kind of the same problem.)

Thanks,

Jon

I just upgraded to Firefox 17.0.7 on Centos Linux 5.2 (yes I know, I will upgrade soon) and the bookmarks keep getting erased. The last couple of days I could restore them from the backups, but now that gives : "Unable to process the backup file." Also, the down arrow that used to show recent entries in the URL box doesn't show any of them. (Kind of the same problem.) Thanks, Jon

الحل المُختار

Well, I figured the profile was messed up, so I just started a new profile and imported the backup from the old one. Really, the only important thing was the bookmarks.

Now, everything seems to be working OK.

Thanks,

Jon

Read this answer in context 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database file in the Firefox profile folder and possibly delete the places files.

jmelson
jmelson صاحب السؤال
more options

الحل المُختار

Well, I figured the profile was messed up, so I just started a new profile and imported the backup from the old one. Really, the only important thing was the bookmarks.

Now, everything seems to be working OK.

Thanks,

Jon

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If it happens again then you can try to delete all places files. That should be sufficient to make bookmarks and restoring bookmarks work again.