This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Flash player 11.8 successfully installed but is listed as disabled in the add-ons with no option to enable

  • 3 ردود
  • 11 have this problem
  • 2 views
  • آخر ردّ كتبه kobe

tholladay
tholladay
more options

I cannot get flash player to work on my firefox browser. I installed the latest version of flash player on my mac several times, and it says it is installed successfully. If I look on my add-ons from the "Tools" menu, it says that Flashplayer is disabled, but with no button or option that I can see to enable it. If I try to watch a video on youtube, it says that flash is blocked for my protection. Flash is working fine on Safari and Chrome. Do you have any advice as to what I can do to get flash working on this browser? Thank you!

I cannot get flash player to work on my firefox browser. I installed the latest version of flash player on my mac several times, and it says it is installed successfully. If I look on my add-ons from the "Tools" menu, it says that Flashplayer is disabled, but with no button or option that I can see to enable it. If I try to watch a video on youtube, it says that flash is blocked for my protection. Flash is working fine on Safari and Chrome. Do you have any advice as to what I can do to get flash working on this browser? Thank you!

All Replies (3)

kobe
kobe
more options

delete the pluginreg.dat file in your profile folder.

To do this:

  1. Go to Firefox > Help > Troubleshooting Info > Open In Finder
  2. When Finder shows close firefox.
  3. After firefox is closed, delete pluginreg.dat
  4. Open Firefox again.

Modified by kobe

tholladay
tholladay صاحب السؤال
more options

I closed firefox and deleted pluginreg.dat, and then I opened firefox again and a new pluginreg.dat file appeared. The flash player still appears to be disabled when I look at my plugins though and if I go to a website that requires flash it still doesn't work.

kobe
kobe
more options

Any reinstall of flash attempted?