This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Homepage, Toolbar, and Default browser settings won't stay after logging out and then back in.

alert.it
alert.it
more options

We have Firefox ESR 17.0.7. Our Enterprise uses Firefox as our default. We are trying to figure out why we keep some settings and lose other settings. Upon logging out we lose settings like Home Page, Toolbar changes and making Firefox the default browser. We can set them but overnight the setting will not exist anymore. We have tried creating a new profile using the profile manager and even pointing the profile folder to a different location to see if that helps. But to no avail.

We have Firefox ESR 17.0.7. Our Enterprise uses Firefox as our default. We are trying to figure out why we keep some settings and lose other settings. Upon logging out we lose settings like Home Page, Toolbar changes and making Firefox the default browser. We can set them but overnight the setting will not exist anymore. We have tried creating a new profile using the profile manager and even pointing the profile folder to a different location to see if that helps. But to no avail.

All Replies (3)

kobe
kobe
more options

delete the prefrences file then create it again with the home page etc.

finitarry
finitarry
more options

http://kb.mozillazine.org/Preferences_not_saved

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

You probably do not use CCleaner, but if you do, or if you use another "clean up" tool that runs at Windows launch or shutdown, make sure to create an exception for the Firefox Profiles folder.