This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot load video from rt.com or maxkeiser.com. loads fine from nyt.com, youtube.com, etc, Firefox version 22.0 on my mac laptop running osx 10.6.8

  • 1 (رد واحد)
  • 3 have this problem
  • 2 views
  • آخر ردّ كتبه kobe

more options

I have the following add-ons and plugins:

Firefox version 22.0 on my mac laptop running osx 10.6.8

  in Add-on bar: 
   AdBlockPlus - no filter exceptions
   Personas 
   Display Collusion Diagram (I love this thing)
   ShareMeNot (says it found no social media links, which should not be true)
   BrowserProtect (which I reset to High Severity hijacks only)
   Ghostery

Add-ons

   Adblock Plus 2.3.2
   BetterPrivacy 1.68  -  Ping Tracking disabled
   BrowserProtect 1.1.3
   Collusion 0.27
   Dark Side of the Prism 1.0 - thank you Firefox
   DoNotTrackMe 2.2.9.618
   external IO 0.9.9.6
   Facebook Blocker 1.4
   Facebook Disconnect 2.1.3
   FEBE 7.3.0.1
   feedly 16.0.528
   Flashblock 1.5.17
   Ghostery 5.0.3
   Google Disconnect 2.4.2
   MAFIAAFire: ThePirateBay Dancing! 0.3.3.2.10102012
   Multirow Bookmarks Toolbar Plus 1.2
   Personas Plus 1.7.2.1
   Pocket 3.0.4
   Scroll Search Engines 1.0.3
   ShareMeNot    2.3
   Youtube 2 MP3 1.0
   Zotero 3.0.11
   Block site 1.1.8


btw I wish Stop YouTube Autoplay was available for 22.0

Plugins: Citrix Online Web Deployment Plugin 1.0.0.79 i turned it off Google Earth Plug-in 7.0 iPhotoPhotocast 7.0 Java Applet Plug-in 13.9.5 Quick Time Plug-in 7.6.6 Shockwave Flash 11.8.800.94

Adobe Acrobat NPAPI 10.1.6 and Silverlight 5.1.20125.0 are disabled.

Problem only occurs on rt.com and maxkeiser.com that I know of. Thanks for your help tracking this down.

Linda

I have the following add-ons and plugins: Firefox version 22.0 on my mac laptop running osx 10.6.8 in Add-on bar: AdBlockPlus - no filter exceptions Personas Display Collusion Diagram (I love this thing) ShareMeNot (says it found no social media links, which should not be true) BrowserProtect (which I reset to High Severity hijacks only) Ghostery Add-ons Adblock Plus 2.3.2 BetterPrivacy 1.68 - Ping Tracking disabled BrowserProtect 1.1.3 Collusion 0.27 Dark Side of the Prism 1.0 - thank you Firefox DoNotTrackMe 2.2.9.618 external IO 0.9.9.6 Facebook Blocker 1.4 Facebook Disconnect 2.1.3 FEBE 7.3.0.1 feedly 16.0.528 Flashblock 1.5.17 Ghostery 5.0.3 Google Disconnect 2.4.2 MAFIAAFire: ThePirateBay Dancing! 0.3.3.2.10102012 Multirow Bookmarks Toolbar Plus 1.2 Personas Plus 1.7.2.1 Pocket 3.0.4 Scroll Search Engines 1.0.3 ShareMeNot 2.3 Youtube 2 MP3 1.0 Zotero 3.0.11 Block site 1.1.8 btw I wish Stop YouTube Autoplay was available for 22.0 Plugins: Citrix Online Web Deployment Plugin 1.0.0.79 i turned it off Google Earth Plug-in 7.0 iPhotoPhotocast 7.0 Java Applet Plug-in 13.9.5 Quick Time Plug-in 7.6.6 Shockwave Flash 11.8.800.94 Adobe Acrobat NPAPI 10.1.6 and Silverlight 5.1.20125.0 are disabled. Problem only occurs on rt.com and maxkeiser.com that I know of. Thanks for your help tracking this down. Linda

All Replies (1)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.