This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

invisible search plugin, causes error messages and crashes, how to remove?

  • 7 ردود
  • 3 have this problem
  • 7 views
  • آخر ردّ كتبه ideato

more options

automatic search, using double green underlines of words, pops up little info-windows and full windows and crashes and the following error message: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: http://ig.icanfindthis.me:8080/adserver/static/js/inimage_s.js?pid=66&ext_domain=icanfindthis.me&ox_subId=300020622500000000:1

it is apparently a plugin as if I restart with plugins disabled it disappears. Cannot find this "program/plugin" anywhere, don't really know its name, using regedit, task manager or??

automatic search, using double green underlines of words, pops up little info-windows and full windows and crashes and the following error message: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: http://ig.icanfindthis.me:8080/adserver/static/js/inimage_s.js?pid=66&ext_domain=icanfindthis.me&ox_subId=300020622500000000:1 it is apparently a plugin as if I restart with plugins disabled it disappears. Cannot find this "program/plugin" anywhere, don't really know its name, using regedit, task manager or??

All Replies (7)

more options

We could handle it in many ways, but if the plugin disappears in safe mode, best solution is to reset Firefox.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Thanks, tried already tried reset to no avail. when get out of safe mode this thing comes back. Thanks sam

more options

Certainly that thing comes with a "present" that gets installled in your PC to check extension is installed and if not install it by force.

Let's find a tougher solution.

Note: this procedure is not tested to work for your concrete issue. Should you see any problem over using this method, restore your backups. You need UAC elevation to apply this.

  1. Make a copy of c:\windows\system32\drivers\etc\hosts (Where c:\windows is your Windows setup folder), just in case.
  2. Open a elevated Notepad.
  3. Type in the file box C:\windows\system32\drivers\etc\hosts (Where c:\windows is your Windows setup folder)
  4. Add a line as follows:

127.0.0.1 ig.icanfindthis.me

127.0.0.1 *.icanfindthis.me

  1. Save and wait 2 minutes before connecting again. Your network connection is expected to go down for a while.

Modified by Marc Sances

more options

Sorry, no such luck. This thing is really invasive, in the way and ticking me off. Been fighting it for a couple of mths going thru the trbl shooting guide and elsewhere. was hoping this would help as I agree with your diagnosis. Thanks again Sam

more options

Hello, if you have no problem in safe mode then, in normal mode Test for faulty extensions

(in safe mode The status of plug-ins is not affected, but All extensions are disabled, also Hardware acceleration is disabled)

also you can Turn off hardware acceleration to see if the problem goes away.


thank you

more options

Plus HD 2.2 0,91,31 by Plus HD

I do not even remember installing that thing of course. So glad to be rid of this. Thank you, Thank you, thank you, That leaves me with 2 extensions your troubleshooter and amazons wish list button. Had to go back and check to make sure before sent mssg ;) Thanks so much Sam

more options

you are welcome