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Firefox keeps crashing since I recently installed the lastest update?

  • 1 (رد واحد)
  • 3 have this problem
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  • آخر ردّ كتبه iamjayakumars

Snshngrl7123
Snshngrl7123
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Here is a log of my last five crash reports.


6ebe02e9-c74b-4154-a7e4-472657784ded 9/22/2013 10:53 AM bp-c75d04a8-f3e4-4933-9a9f-47ccb2130921 9/21/2013 1:54 PM bp-260d8d77-0731-44f9-8bd7-943df2130921 9/21/2013 1:53 PM bp-8f6eef64-5ca3-4bf6-91f4-1e16e2130921 9/21/2013 1:53 PM bp-a173e100-2874-45c5-988a-748da2130918 9/18/2013 7:50 PM

Here is a log of my last five crash reports. 6ebe02e9-c74b-4154-a7e4-472657784ded 9/22/2013 10:53 AM bp-c75d04a8-f3e4-4933-9a9f-47ccb2130921 9/21/2013 1:54 PM bp-260d8d77-0731-44f9-8bd7-943df2130921 9/21/2013 1:53 PM bp-8f6eef64-5ca3-4bf6-91f4-1e16e2130921 9/21/2013 1:53 PM bp-a173e100-2874-45c5-988a-748da2130918 9/18/2013 7:50 PM

All Replies (1)

iamjayakumars
iamjayakumars
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

To Enable SafeMode

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
  • Once you get the pop-up, just select "'Start in Safe Mode"

If it works in Safe Mode and in normal mode with all extensions (Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: "Firefox > Quit Firefox"; Linux: "Firefox/File > Quit")