This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Despite resetting the home page, I can't remove Start.qone8.com as my home page.

  • 8 ردود
  • 31 have this problem
  • 11 views
  • آخر ردّ كتبه EmilyGrayson

more options

My home page seems to have been hijacked. Despite using the home page settings it continues to come up with Start.qone8.com. I tried using the Reset Firfox and that hasn't helped either.

My home page seems to have been hijacked. Despite using the home page settings it continues to come up with Start.qone8.com. I tried using the Reset Firfox and that hasn't helped either.

الحل المُختار

Just removed it. All you need to do is: 1) Download ADWCleaner (free) http://www.bleepingcomputer.com/download/adwcleaner/ 2) Check browser \ dns settings. Remove Start.qone8.com there

Link to remove-funmoods guide removed by moderator. The guide links to a malware removal tool that starts a SpyHunter-Installer.exe download. Enigma Software's SpyHunter is a questionable product that may be difficult to uninstall. The "free" scanner only detects malware and requires payment before malware is actually removed. (ref. 1 ... ref. 2)

Read this answer in context 👍 1

All Replies (8)

more options

Hi Bart10,

To change the homepage kindly follow the following instructions:

Go to the page you want to set as your homepage > Click the Orange Firefox button > Click the small arrow on the side of the Options button > Click the Options from the drop down list > Click the General tab on the top > Select Use Current Pages > This will set the current page as your homepage

To set a Homepage from a bookmark , Click "'Use Bookmark"' instead of Use Current Pages

Please Report back if that helped. Thanks

more options

Try this guide which is about manual removal of browser hijackers - http://www.system-tips.net/guide-to-fix-browser-redirection-and-remove-browser-hijackers/ Do not download any program. This should help you remove start.qone8.com and search.qone8.com from your browser

more options

It sounds like you have a third party program that has taken over your search engine, home page, and/or the default new tab page. Fortunately, this can be remedied easily:

  1. At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP), and then click Add-ons. The Add-ons Manager tab will open.
  2. In the Add-ons Manager tab, select the Extensions panel.
  3. Select the toolbar you wish to remove.
  4. Click the remove button.
  5. Click "Restart now" if it pops up. Your tabs will be saved and restored after the restart.

After Firefox restarts, install the Search Reset Tool. This will remove the rest of the traces of this program from your Firefox.

For further information, please read Remove a toolbar that has taken over your Firefox search or home page.

Did this fix the problem? Let us know!

more options

Hi Bart10,

I suggest you follow the steps provided here:

Link to MiTechMate removal guide removed by moderator. See forum rules and guidelines (the link is considered advertising spam).

Modified by AliceWyman

more options

Thank you for your help. I have been able to solve the problem.

more options

Thanks for the advice. I have been able to fix the problem.

more options

الحل المُختار

Just removed it. All you need to do is: 1) Download ADWCleaner (free) http://www.bleepingcomputer.com/download/adwcleaner/ 2) Check browser \ dns settings. Remove Start.qone8.com there

Link to remove-funmoods guide removed by moderator. The guide links to a malware removal tool that starts a SpyHunter-Installer.exe download. Enigma Software's SpyHunter is a questionable product that may be difficult to uninstall. The "free" scanner only detects malware and requires payment before malware is actually removed. (ref. 1 ... ref. 2)

Modified by AliceWyman

more options

Advertisement for paid virus removal removed by moderator

Modified by NoahSUMO