This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Fire opens to black background and white text, In safe mode it work properly what is the issue?

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه ideato

melkb_45
melkb_45
more options

Both window explorer and Firefox open to a black screen. When I mouse over a text box i see it however the text appears to be a white font on a white background. I open Firefox in safe mode and it open with any issue. How do I determine which addon or plug is causing the issue?

Both window explorer and Firefox open to a black screen. When I mouse over a text box i see it however the text appears to be a white font on a white background. I open Firefox in safe mode and it open with any issue. How do I determine which addon or plug is causing the issue?

All Replies (1)

ideato
ideato
more options

Hello melkb_45, try to Turn off hardware acceleration and check firefox again. (in safe mode hardware acceleration is disable) if you have the problems with hardware acceleration disable then : Test for faulty extensions

thank you