This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

System stops after firefox works 3-5 minutes. This starts after I updated nvidia drevers from 314 to 327/

  • 12 ردًا
  • 22 have this problem
  • 9 views
  • آخر ردّ كتبه Oceanclub to

more options

AMD Phenom II T1055,8GB RAM, GTX560Ti 1GB, 250HDD, Windows 7 x64


Windows freezes completely does not respond to any requests, only a reboot helps. this happens after running firefox after 3-5 minutes of work. it started to occur after the nvidia driver updates from 314 to 327.

AMD Phenom II T1055,8GB RAM, GTX560Ti 1GB, 250HDD, Windows 7 x64 Windows freezes completely does not respond to any requests, only a reboot helps. this happens after running firefox after 3-5 minutes of work. it started to occur after the nvidia driver updates from 314 to 327.

All Replies (12)

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

more options

turned off the hardware acceleration settings. seems to be running normally. settings - advanced - general.

more options

Ok, Now all fixed i hope.

more options

Having worked for 10 minutes and stopped. Installed the old drivers. All works. And with the new drivers you open multiple tabs... falling... complete. Sadly it, and on another browser to jump't want to.

more options

with old drivers works good. without any problems. who knows in what the problem? is this in firefox or in nvidia drivers?????

more options

alexxela51 the problem is with Firefox i think, Firefox is not being able to work with new drivers Nvidia has released.

Wait for a while, someone knowledged much in this will reply to you soon.

more options

Okey. Will wait...

more options

Hey

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

more options

I tried this already. It doesnt help. I see this problem have a lot of users of firefox who have nvidia grafic card and use windows 7 x64. On russian admin forums. When use 314 driver everything works normaly, 320 and upper - system freezes with firefox. Will wait for drivers or new firefox.

Or any settings that can help with this problem.

more options

I think its better to update the Firefox or Reinstall it.

more options

I have this problem as well, as do many nVidia users. There's a whole thread about it on the nVidia forums where devs says they are looking into it:

https://forums.geforce.com/default/topic/621899/geforce-drivers/desktop-internet-browser-freeze-or-tdr-thread-w-geforce-460-560-gpus/

Using the latest driver, IE10 works fine but Firefox freezes my system after a few seconds. So I'm unable to use Firefox at all until a solution is reached. I hope Firefox devs are working with nVidia devs on this; this situation has been ongoing for 6 months.

P.