Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't load videos from websites. I tried loading video from XNXX.COM and it never gets past 1% load. It works using Internet Explorer

  • 2 (ردّان اثنان)
  • 165 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

I used to be able to load videos from this and other websites without any problems. I think it may have start happening with a Firefox upgrade to v24 or v25. I access the website. Select any video to load and it never gets past 1% load. It used to load 100% and I could view it and using RealPlayer download the video to my hard drive. I can't do that now within Firefox. Any video from the same website using Internet Explorer loads, I can view it, and using RealPlayer download the video to my hard drive. I've tried uninstalling and reinstalling RealPlayer and it still doesn't work within Firefox.

I used to be able to load videos from this and other websites without any problems. I think it may have start happening with a Firefox upgrade to v24 or v25. I access the website. Select any video to load and it never gets past 1% load. It used to load 100% and I could view it and using RealPlayer download the video to my hard drive. I can't do that now within Firefox. Any video from the same website using Internet Explorer loads, I can view it, and using RealPlayer download the video to my hard drive. I've tried uninstalling and reinstalling RealPlayer and it still doesn't work within Firefox.

All Replies (2)

more options

Hi,

Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash update and/or a malfunctioning browser plugin such as Real Player.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Other, more technical information about these issues can be found under these Links:


Hope this helps!

Curtis

more options

It is possible that oyur anti-virus or firewall software is interfering with downloading the media files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also:

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.