This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox not rendering webfont in 25.0.1 on some pc

  • 2 (ردّان اثنان)
  • 3 have this problem
  • 6 views
  • آخر ردّ كتبه JBaac

JBaac
JBaac
more options

I am using a webfont hosted on my website's server and it shows up perfectly in all other browsers, and in most versions of Firefox 25.0.1 on Mac and PC, except some versions of PC's are not rendering it.

I have had one of the problematic users check their "Allow pages to choose their own fonts..." and it DID NOT fix the problem.

I have added the webfont into a header design built in HYPE. Here is the webfont coding I'm using, and again, it works fine on most PC's, but at least two users are having problems:

URL to test:

Coding used: 

 <meta name="viewport" content="user-scalable=yes, width=960" />
 <style>@font-face{ 
 font-family: 'bebasneue-webfont';
 src: url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.eot');
 src: url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.eot?#iefix') format('embedded-opentype'),
      url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.woff') format('woff'),
      url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.ttf') format('truetype'),
      url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.svg#webfont') format('svg');
}</style>
I am using a webfont hosted on my website's server and it shows up perfectly in all other browsers, and in most versions of Firefox 25.0.1 on Mac and PC, except some versions of PC's are not rendering it. I have had one of the problematic users check their "Allow pages to choose their own fonts..." and it DID NOT fix the problem. I have added the webfont into a header design built in HYPE. Here is the webfont coding I'm using, and again, it works fine on most PC's, but at least two users are having problems: URL to test: *http://www.artacademy.edu/index.php Coding used: <pre><nowiki> <meta name="viewport" content="user-scalable=yes, width=960" /> <style>@font-face{ font-family: 'bebasneue-webfont'; src: url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.eot'); src: url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.eot?#iefix') format('embedded-opentype'), url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.woff') format('woff'), url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.ttf') format('truetype'), url('http://www.artacademy.edu/css/webfont-header/bebasneue-webfont.svg#webfont') format('svg'); }</style></nowiki></pre>

Modified by cor-el

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you also make them check the gfx.downloadable_fonts.enabled pref on the about:config page to make sure that downloadable fonts are enabled.

You can also use the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K) to check for errors and use the Fonts tab in the Inspector to check which fonts are used.

JBaac
JBaac صاحب السؤال
more options

I did not, and I opened my about:config in FF on my Mac, and I don't even see that preference. What is the actual preference name, or does that preference only exist on PC?