This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to upgrade Firefox

  • 1 (رد واحد)
  • 2 have this problem
  • 7 views
  • آخر ردّ كتبه titoxproxy

more options

1.Have repeatedly tried to upgrade manually as requested. The manual run does not come up. What does this mean?

2. I am not able to play any games on Mozilla/Facebook, or otherwise. Help.

1.Have repeatedly tried to upgrade manually as requested. The manual run does not come up. What does this mean? 2. I am not able to play any games on Mozilla/Facebook, or otherwise. Help.

الحل المُختار

Hello momandpopsplace,

to slove your first problem reinstall firefox completely. Go to settings > programms > choose Firefox and press deinstall. Download the latest version of Mozilla Firefox (http://www.mozilla.org). Install Firefox and it should be upgraded.

To slove your second problem please clean your cookies , delete cache / history and uninstall useless add-ons. What happens when you start a game at Facebook or anyway? You already tried to play a game with IE or an other browser?

Do not hesitate to contact us further.

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Hello momandpopsplace,

to slove your first problem reinstall firefox completely. Go to settings > programms > choose Firefox and press deinstall. Download the latest version of Mozilla Firefox (http://www.mozilla.org). Install Firefox and it should be upgraded.

To slove your second problem please clean your cookies , delete cache / history and uninstall useless add-ons. What happens when you start a game at Facebook or anyway? You already tried to play a game with IE or an other browser?

Do not hesitate to contact us further.

Modified by titoxproxy