I cannot "add items to cart" on eddiebauer.com website.
My java is enabled. I have tried disabling add ons. I used to be able to add items to my bag on eddie bauer website. Firefox will not let me now. I suspect a firefox update changed something. Internet explorer lets me add items to my bag/cart..... Can you help?
All Replies (2)
I gave it a try. No problem. Try these;
Clear the Cache Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
and
Remove Cookies Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
If there is still a problem,
Start Firefox in Safe Mode.
Note that this can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
You can inspect and manage the permissions for all domains on the about:permissions page or for the domain in the currently selected tab via these steps:
- Click the "Site Identity Button" (globe/padlock) on the location bar
- Click "More Information" to open Page Info
- Go to the Permissions tab
- Tools > Page Info > Permissions
You can delete the permissions.sqlite file to reset all permissions.
There are other things that need your attention.
Note that your System Details List shows multiple Flash plugins.
- Shockwave Flash 12.0 r0
- Shockwave Flash 11.9 r900
You can find the installation path of all plugins on the about:plugins page.
You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and (re)install the latest Flash player.
- (32 bit Windows) C:\Windows\System32\Macromed\Flash\
- (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\