On Yahoo Mail, the "insert link" function stopped working
For the past few months, the "insert link" function doesn't work properly when trying to insert a link into a message. It inserts the link in the wrong place. For example if i paste the following text into a message:
Regards, Jeff http://mywebsite.com
and then if i highlight the URL, copy it, click the "insert link" icon, and paste the URL, it does something crazy like this:
Regards,http://mywebsite.com Jeff
or it makes the entire 3 lines of text a clickable link, instead of just the URL.
It works fine in Internet Explorer.
Things i've tried in Firefox 26.0:
- disabled all add-ons (then restared browser) - cleared cache - cleared all Yahoo cookies
By the way, in Internet Explorer, pasted URLs automatically appear as links in Yahoo Mail without having to click "insert link". I wish Firefox enabled this, because it's very time consuming to manually create lots of links. Any plans for improving this?
All Replies (4)
I wish the Yahoo editor automatically "linkified" links in Firefox, too, but this is up to Yahoo to code...
I was able to replicate the problem, where the link always seemed to be moved to the beginning of the line. Everything starts going haywire, blue font everywhere...
The best workaround I found was to click in the subject line and either type or don't type a subject, and then press the Tab key to move the cursor into the body and start typing. I don't know why, but tabbing into the body instead of clicking in it solves this problem for me.
And once the body is off to a good start, it might be easier instead of pasting the URL twice to click where you want it, then click the link button, and paste the URL once in the little dialogue to insert it.
Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
I'm struggling to understand the difference between tabbing into the message body and clicking in it. I typed I'm mystified! and then copied the HTML as of that point. Then I selected mystified and added a link, and copied the new HTML (attributes of the initial div tag removed):
(1) Before adding the link
(A) Tab in
<div>I'm mystified!<br>
<p id="yui_3_13_0_ym1_13_1390977543218_8"><span><br class="yui-cursor"></span></p>
<div id="yui_3_13_0_ym1_13_1390977543218_10"> </div>
<div id="yui_3_13_0_ym1_13_1390977543218_12">-Jefferson</div></div>
(B) Click in
<div><p id="yui_3_13_0_ym1_12_1390977543218_8"><span id="yui_3_13_0_ym1_12_1390977543218_15">I'm mystified!<br class="yui-cursor"></span></p>
<div id="yui_3_13_0_ym1_12_1390977543218_10"> </div>
<div id="yui_3_13_0_ym1_12_1390977543218_12">-Jefferson</div></div>
(2) After adding the link
(A) Tab in
<div>I'm <a href="http://asdf"><font id="yui_3_13_0_ym1_13_1390977543218_16">mystified</font></a>!<br><p id="yui_3_13_0_ym1_13_1390977543218_8"><span><br class="yui-cursor"></span></p>
<div id="yui_3_13_0_ym1_13_1390977543218_10"> </div>
<div id="yui_3_13_0_ym1_13_1390977543218_12">-Jefferson</div></div>
(B) Click in
<div><p id="yui_3_13_0_ym1_12_1390977543218_8"><a href="http://asdf"><font id="yui_3_13_0_ym1_12_1390977543218_18">mystified</font></a><span id="yui_3_13_0_ym1_12_1390977543218_15">I'm !<br class="yui-cursor"></span></p>
<div id="yui_3_13_0_ym1_12_1390977543218_10"> </div>
<div id="yui_3_13_0_ym1_12_1390977543218_12">-Jefferson</div></div>
Bah, it turns out the "tab in" workaround only works up to the point that you press the Enter key. After that, same problem. To avoid pressing the enter key, you can using Shift+Enter for line breaks. What a hassle. Hopefully someone has raised this with Yahoo.
Edit: Okay, now it's fine. This is a weird problem.
Modified by jscher2000 - Support Volunteer