This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can't I use download helper in FF v26?

  • 2 (ردّان اثنان)
  • 6 have this problem
  • 2 views
  • آخر ردّ كتبه michaelbegood

michaelbegood
michaelbegood
more options

using FF v25, download helper worked fine downloading videos from you-tube etc. After updating to v26, download helper no longer works at all. It still shows up on the add-on bar, but downloads empty files?

using FF v25, download helper worked fine downloading videos from you-tube etc. After updating to v26, download helper no longer works at all. It still shows up on the add-on bar, but downloads empty files?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

How about Firefox 27, any better there?

michaelbegood
michaelbegood صاحب السؤال
more options

edmeister, thanks for replying. I don't know about v.27. I am afraid to try it as every new version seems to ruin more & more existing add-ons. Matter of fact, I have disabled update notifications, and am thinking about going back to v.25.