This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot open Firefox. Missing or inaccessible profile.

  • 3 ردود
  • 2 have this problem
  • 7 views
  • آخر ردّ كتبه cor-el

DMcI123
DMcI123
more options

"Profile Missing. Your Firefox profile cannot be loaded. It may be missing or inaccessible."

I have tried uninstalling and reinstalling Firefox. Please do not tell me to check my Library for the Firefox folder because it does not exist. Nor can I go to the help menu of Firefox because I am unable to open Firefox. I am on a Macbook Pro 10.9.1.

"Profile Missing. Your Firefox profile cannot be loaded. It may be missing or inaccessible." I have tried uninstalling and reinstalling Firefox. Please do not tell me to check my Library for the Firefox folder because it does not exist. Nor can I go to the help menu of Firefox because I am unable to open Firefox. I am on a Macbook Pro 10.9.1.

Modified by DMcI123

All Replies (3)

DMcI123
DMcI123 صاحب السؤال
more options

This is the error message

Diego Victor
Diego Victor
more options

Hello,

Try create a new profile:

Then you can restore your profile if you want:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.

Did you ever delete a profile folder yourself manually?

This is always caused by a missing profile folder, but the profiles.ini file that registers the previously used default profile is still there.

Modified by cor-el