This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cant read pdfs without saving files first , why ?

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

1) Recently it is impossible to open pdf files when attached to emails. The file must be saved first and then open....this is very cumbersome, time wasting and annoying Please fix it asap .... incentive to change email software

2) When opening a file attached to an email to be sent , normally docx,xls etc the program crashes, with apologies !!!! Again, this is a recent phenomemon

Overall Thunderbird has become less friedly

1) Recently it is impossible to open pdf files when attached to emails. The file must be saved first and then open....this is very cumbersome, time wasting and annoying Please fix it asap .... incentive to change email software 2) When opening a file attached to an email to be sent , normally docx,xls etc the program crashes, with apologies !!!! Again, this is a recent phenomemon Overall Thunderbird has become less friedly

All Replies (2)

more options

What prevents you from opening attached PDFs directly?

Do you have a crash ID?

https://support.mozilla.org/en-US/kb/Mozilla-Crash-Reporter#w_viewing-crash-reports

more options

You can set the pdfjs.disabled pref to true on the about:config page to disable the build-in PDF viewer.

You can check the value of the plugin.disable_full_page_plugin_for_types pref on the about:config page and remove the application/pdf part if present or reset the pref to the default via the right-click context menu if you want to display PDF documents with another application (i.e. not the built-in PDF Viewer).

See also: