Nightly doesnt recognize my account although I input all the information properly?
I signed in with firefox account to use the new sync version on Firefox Nightly, but it didnt recognize it. I have checked 10 times, no wrong password, no wrong email. I was still able to sign in with that account on my computer ( with Firefox Nightly too) but on my android phone it kept saying "invalid email or password" Still cant figure out why. Please help
All Replies (4)
[email address deleted since we don't want to expose personally identifying information]
Modified by Roland Tanglao
your email for what ???
Hi vo.tran.thanh.luong
Please provide more information so we can actually help you :-) :
Namely:
1. What operating system are you running on your desktop computer (Mac OS X 10.9, 10,8, Windows 8? Ubuntu 15 etc)
2. What Android tablet or phone are using? what is the version of Android you are using (4.4 KitKat, 4.1 Jelybean, 4.2 jellybean, ICS etc)
I woudl suggest:
A) Trying today's (Wednesday 19 March 2014) nightly on both Android and your desktop
B) If that doesn't work try Firefox 29 Beta when it is releaed tomorrow Thursday March 20, 2014
Hope that helps!
If it doesn't, we might have to file a bug in our bug system at bugzilla.mozilla.org
Samsung galaxy S3 android 4.1.2 31.0a1 (2014-03-19) Hp G72-261 windows 8 enterprise Nightly 31.0a1 (2014-03-19) the desktop version recognized the Firefox sync account very well but on mobile , I still cannot sign in. I m very sure my password and everything is correct ( I can give proof if you find somewhere secret for us to share).