This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Tags are not transferring over to other computer using same login

  • 2 (ردّان اثنان)
  • 5 have this problem
  • 6 views
  • آخر ردّ كتبه sfhowes

meschnei
meschnei
more options

I use two computers to access the same email account on Thunderbird. I have the same tags set up on both. For over a year now I have been able to tag an email on one computer and it will appear tagged on the other computer as well. However, just recently this has stopped happening. The tags I have applied on one computer no longer show up on the other computer. Any ideas on how to fix it?

I use two computers to access the same email account on Thunderbird. I have the same tags set up on both. For over a year now I have been able to tag an email on one computer and it will appear tagged on the other computer as well. However, just recently this has stopped happening. The tags I have applied on one computer no longer show up on the other computer. Any ideas on how to fix it?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I would look at things that interfere with mail, like anti virus and other security programs.

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you create a new folder with one message, then tag it, does the tag appear on the other computer? Since tags are stored in the folder index files, the non-working folders may have corrupted indexes (which might be fixed by right-clicking the folder, Properties, Repair Folder). Backup first in case the Repair function misbehaves.