Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bonjour je n'arrive pas à ouvrir mozila firefox . il ne veut pas s'executer

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه xmax15

more options

Bonjour ,

J'ai installé correctement Mozila firefox sur mon ordinateur . ( Windows 7 ) . Mais quand je clique dessus pour executer le programme il ne s'ouvre pas . que faire ?

Cordialement

Bonjour , J'ai installé correctement Mozila firefox sur mon ordinateur . ( Windows 7 ) . Mais quand je clique dessus pour executer le programme il ne s'ouvre pas . que faire ? Cordialement

الحل المُختار

Do you still have this problem in Safe Mode? If you don't, it's most likely one of your extensions/plugins. You can troubleshoot your plugins by entering Safe Mode. Follow the directions below to enter it:

  • Click Help > Restart with add-ons disabled
  • Click Start in Safe Mode in the dialog box that comes up.

If you don't see the problem occurring, it's one of your extensions. You should first disable all extensions then re-enable them one by one to find out which is causing this issue.

Read this answer in context 👍 0

All Replies (2)

more options

الحل المُختار

Do you still have this problem in Safe Mode? If you don't, it's most likely one of your extensions/plugins. You can troubleshoot your plugins by entering Safe Mode. Follow the directions below to enter it:

  • Click Help > Restart with add-ons disabled
  • Click Start in Safe Mode in the dialog box that comes up.

If you don't see the problem occurring, it's one of your extensions. You should first disable all extensions then re-enable them one by one to find out which is causing this issue.

more options

Hi ! Thanks for answer . I restart windows 7 with "sans echec", after i delete all plugins/extensions. Then i restart normally windows 7 and the problem was resolved!

Thanks :)