some email addresses failing to transfer to mailing list subfolder
When I am setting up group mailing lists I first set up the overall list and then set up alphabetical sub groups in separate subfolders. This has worked without a problem until the last month when dragging and dropping the highlighted addresses has resulted in only a few addresses being copied to the new list. The addresses seem to be random rather than from one section of the main list, and there are usually about twelve addresses transferred. If I delete and try again a different selection is transferred. I'm not sure whether this is part of the same problem, but when I sent out a group email last week most of those on the list of 142 received the message, but nine from the middle of the list didn't. Although I use computers a lot, I'm not a technical person and the e-mail system was set up by my late husband, so I should be grateful for a reply in relatively jargon free English. Thank you.
All Replies (3)
A Mailing list is a sub list to an Address Book.
All contacts will be in the address book with valid email addresses. You can have contacts in the address book which are never selected into any of its sub Mailing Lists. You simply drag contacts from the address book into the Mailing List.
You can have more than one Mailing List per address book.
Your comment first set up the overall list- I presume you mean you have created a new address book containing all contacts and they all have valid email addresses.
You comment set up alphabetical sub groups in separate subfolders. - you created Mailing Lists as sub lists to the address book and each one will have eg: A-F G-P Q-Z
you comment dragging and dropping the highlighted addresses - Where are you dragging and dropping from ? You need to drag them from the address book into a mailing list.
If a contact is in the first Mailing List and you want to put them into the second mailing list, do you remove them from the first mailing list and then add them to the second mailing by dragging from the address book?
When you get a new person who needs to be on a mailing list, you add them as a contact to the associated address book, then you drag them into the desired Mailing list.
your comment but nine from the middle of the list didn't. - how do you know they didn't receive the email? Did you get an email bounced back?
re: Limits for E-mail addresses
There appears to be a limit of approximately 60 addresses when sending messages if you enter each address separately. However, if you use lists (mail distribution lists) for most of the addresses any limit is imposed by whatever SMTP server you use.
So you would need to know what limits are imposed by your SMTP server to see if this effected the sending of emails.
If any email was sent, but was bounced back, then it may have been refused by the receiving server.
Modified by Toad-Hall
Thanks for your reply. I should have said Address book and mailing lists. I drag and drop from the address book into the alphabetical mailing lists, but this time they didn't all appear in the mailing list when I clicked on it to check the contents. After I had posted the question I discovered that although they weren't visible on screen they were present, as, when I tried to delete within the list, more of the mailing list kept appearing in blocks of about a dozen. Regarding the problem with sending, I found out that nine people hadn't been included in the mailing when one of them emailed to ask me why she hadn't had the newsletter when other friends had. I looked at the sent list (they were all bcc) and found that nine addresses from the middle of the mailing list had not been included in the actual mailing. I sent to these at a later posting and received confirmation that they hadn't had the first mailing. Last night when sending to mailing lists it happened again but only leaving out two or three this time.
have you tried restarting Thunderbird with add-ons disabled from the halp menu? then try your mailing. I think an add-on might be causing some issues for you.