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The show all downloads function shows no downloads even when there are downloads in progress

  • 3 ردود
  • 20 have this problem
  • 4 views
  • آخر ردّ كتبه Robert Porter

Robert Porter
Robert Porter
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Firefox 29 running on Mac OS X 10.9. The browser Icon shows a progress bar indicating downloads in progress. The download button in the tool bar, when I select show all downloads shows a tab that says no downloads. I can no longer see any details about files that are currently downloading.

Firefox 29 running on Mac OS X 10.9. The browser Icon shows a progress bar indicating downloads in progress. The download button in the tool bar, when I select show all downloads shows a tab that says no downloads. I can no longer see any details about files that are currently downloading.

الحل المُختار

It appears to be related to how the downloads are initiated. I use 2 different video download helpers. One properly shows the downloads in progress. The other does not. Neither plugin is made by Mozilla so I have addressed the issue to them.

Thanks for your time and assistance.

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All Replies (3)

Andrew
Andrew
  • Moderator
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Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Ibai
Ibai
  • Administrator
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Hi Robert,

I'm trying to replicate what you are experiencing and it looks like it's related to your specific set up.

Can you try to run Firefox in Safe Mode and see if that fixes the issue: Diagnose Firefox issues using Troubleshoot Mode

Let me know how that goes.

Ibai

Robert Porter
Robert Porter صاحب السؤال
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الحل المُختار

It appears to be related to how the downloads are initiated. I use 2 different video download helpers. One properly shows the downloads in progress. The other does not. Neither plugin is made by Mozilla so I have addressed the issue to them.

Thanks for your time and assistance.