This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I get rid of genieo.com, I've run the uninstall and it will not go away?!

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه gbcorb

more options

This program is only associated with Firefox and will not uninstall. If I cannot get rid of it, I will remove Firefox from all of my computers.

Thanks, Mike

This program is only associated with Firefox and will not uninstall. If I cannot get rid of it, I will remove Firefox from all of my computers. Thanks, Mike

الحل المُختار

genieo adware/trojan should be manually removed, don't trust their uninstaller

read

genieo removal

or

You installed the "Genieo/InstallMac" rootkit.

Read this answer in context 👍 0

All Replies (2)

more options

hello, please try to reset firefox and see if this can address the issue...

also see Troubleshoot Firefox issues caused by malware

more options

الحل المُختار

genieo adware/trojan should be manually removed, don't trust their uninstaller

read

genieo removal

or

You installed the "Genieo/InstallMac" rootkit.