This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After downloading the latest Thunderbird update (24.5.0), I can no longer download emails.

  • 3 ردود
  • 4 have this problem
  • 1 view
  • آخر ردّ كتبه user01229325

more options

I just downloaded the latest release, and my email apparently is no longer connecting to my server. I tried reinstalling Thunderbird and rebooting my computer with no success. My server settings are correct, and have not changed since last night. When I used an older version of Thunderbird on a different computer, I was able to download just fine.

I just downloaded the latest release, and my email apparently is no longer connecting to my server. I tried reinstalling Thunderbird and rebooting my computer with no success. My server settings are correct, and have not changed since last night. When I used an older version of Thunderbird on a different computer, I was able to download just fine.

الحل المُختار

Great. I don't know what it is about some upgrades or some firewalls that it makes this change. I use Norton and have never had it change on me through all the upgrades. But others seem to have it happen quite a bit.

Would you click Chosen Reply so it will close this thread? Thanks.

Read this answer in context 👍 1

All Replies (3)

more options

Check your firewall and see if it blocked the new version of Thunderbird.

more options

Yes, that works. Thanks.

more options

الحل المُختار

Great. I don't know what it is about some upgrades or some firewalls that it makes this change. I use Norton and have never had it change on me through all the upgrades. But others seem to have it happen quite a bit.

Would you click Chosen Reply so it will close this thread? Thanks.