Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The Firefox 29.0 (I have Windows Vista) download has 2 "More Tools" large boxes that do nothing in the main toolbar and are not fixable.

  • 1 (رد واحد)
  • 2 have this problem
  • 4 views
  • آخر ردّ كتبه the-edmeister

more options

I tried reinstalling the program and the same thing happened. Also, the menu button does not appear on the toolbar and my preferred add on buttons don't show up from the previous version of Firefox and I can't find them to place them back on the toolbar.

I tried reinstalling the program and the same thing happened. Also, the menu button does not appear on the toolbar and my preferred add on buttons don't show up from the previous version of Firefox and I can't find them to place them back on the toolbar.

All Replies (1)

more options

Please provide a screenshot of that issue, with arrows pointing to the problem areas.

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.